FAQ
Are Bolo Cornhole bags stamped?
No, these bags are not "stamped." All bags are created and designed within the specifications put forth by the agencies that provide stamps.
Payment and Shipping
All items will ship USPS Priority Mail. Bolo Cornhole is a true startup and we are learning as we go. We are happy to consider other options for your needs. Please reach out with questions and concerns via email, bolocornhole@gmail.com.
Bulk Ordering
Any order of more than 8 sets is considered a "bulk order". Please email bolocornhole@gmail.com for orders of more than 8 sets.
Secure Ordering & Payment Options
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Returns & Refunds
100% Customer satisfaction is our goal. We will review each return request on a case-by-case basis. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at bolocornhole@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Returns will need to be sent to the following address: Bolo Cornhole-Return, 4638 Pine Hollow Ct., Muskegon, MI, 49442.
You can always contact us for any return question at bolocornhole@gmail.com.